FIVE OIA LOCATIONS RECEIVE THE 2024 PRESS GANEY HUMAN EXPERIENCE GUARDIAN OF EXCELLENCE AWARD®

OIA continues to set the standard in patient experience within the healthcare imaging industry.

Franklin, TN (January 23, 2025) – Outpatient Imaging Affiliates (OIA), a leading outpatient imaging provider and trusted partner to health systems nationwide, proudly announces that five of its imaging centers have been honored with the 2024 Human Experience (HX) Guardian of Excellence Award® from Press Ganey. This prestigious recognition places these locations among the top 5% of healthcare providers nationwide who continually excel in creating positive patient perceptions.

The award-winning centers include:

  • Advanced Medical Imaging – Kokomo, IN                                        Recognized for a 4th year
  • Atrium Health Wake Forest Baptist
    Outpatient Imaging – Winston-Salem, NC                                          Recognized for a 2nd year
  • Ft Jesse Imaging – Normal, IL                                                                Recognized for a 4th year
  • Holmdel Imaging – Holmdel, NJ                                                           Recognized for a 2nd year
  • Institute of Diagnostic Imaging – Fort Walton Beach, FL            Recognized for a 3rd year

The Press Ganey HX Guardian of Excellence Award® recognizes organizations that consistently achieve outstanding patient satisfaction. As a global leader in healthcare, Press Ganey works with over 41,000 healthcare facilities, helping them reduce patient suffering, improve safety and quality, and enhance the patient’s contentedness in their imaging visit.

“OIA is setting the standard for excellence in patient experience.” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “They are leading the way by turning words into action and creating a culture where every interaction is an opportunity to make a positive impact. It’s clear they’re committed to making a difference.”

Amy Stout, President of OIA, added, “At OIA, our patients remain our top priority, and it is truly an honor to see multiple locations recognized for their outstanding commitment to patient care. These awards are a testament to the compassionate and empathetic efforts of our care teams, who go above and beyond to ensure each patient’s experience is exceptional.”

As OIA continues to expand its reach, elevating the patient encounter remains a cornerstone of its mission. With a focus on compassionate care and innovative imaging services, OIA looks forward to delivering even greater value to patients across its nationwide network.

About Press Ganey

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical expertise, patient experience and workforce engagement. The company works to enhance caregiver resilience and improve safety, quality, and overall care. Press Ganey is a PG Forsta company.

About OIA

OIA was founded in 2000 and is headquartered in Nashville, Tennessee. OIA partners with healthcare providers such as health systems, academic medical centers, and radiology groups to develop, market and operate quality, patient-friendly, service-oriented outpatient imaging centers. Their strength is in their dedication to excellence in serving the needs of patients, referring physicians, employees, and venture partners.